At SanjogMate Matrimony, we are committed to safeguarding your privacy and ensuring the security of your personal information. We understand the importance of maintaining the confidentiality of your data. This commitment outlines our principles and practices regarding the collection, use, and protection of your information:

• Free of Ads: Our app is completely ad-free to ensure your privacy and provide an uninterrupted experience. We do not collect or share your data with advertisers, guaranteeing a secure and private environment for all users.




• Transparency: We believe in transparency regarding the collection and use of your personal information. Our Privacy Policy clearly explains what data we collect, why we collect it, how we use it, and under what circumstances we may disclose it.




• Purpose Limitation: We collect your personal information only for specified and legitimate purposes related to providing matchmaking services, improving user experience, and communicating with you effectively.




• Data Security: We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We regularly review our security practices to ensure they are up-to-date and effective.




• Data Minimization: We strive to collect only the minimum amount of personal information necessary for the purposes outlined in our Privacy Policy. We do not retain your information longer than necessary unless required by law.




• User Control: We respect your right to access, correct, or delete your personal information. You can update your profile settings and preferences at any time through our platform or contact us for assistance.




• Third-Party Relationships: We carefully select and vet third-party service providers who may have access to your personal information to ensure they adhere to similar privacy and security standards.




• Children’s Privacy: We do not knowingly collect personal information from children under the age of 21 without parental consent. If we become aware that we have inadvertently collected personal information from a child under 21, we will take steps to delete it as soon as possible.




• Compliance: We comply with applicable data protection laws and regulations, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable.




• Continuous Improvement: We continuously strive to improve our privacy practices and update our policies accordingly. We encourage feedback from our users regarding their privacy concerns and suggestions for improvement.




• Contact Us: If you have any questions, concerns, or requests regarding our privacy practices or the handling of your personal information, please contact us using the details provided in our Privacy Policy.

What Information Do We Collect?

At SanjogMate Matrimony, we collect various types of information to facilitate our matchmaking services and enhance user experience. The information we collect includes:

• Personal Information: This may include your name, gender, date of birth, contact details (such as email address, phone number), and demographic information (such as nationality, language, religion, caste).




• Profile Information: Information you provide in your profile, such as your preferences in a partner, educational background, occupation, lifestyle choices, and interests.




• Photos: If you choose to upload photos to your profile, these may also be collected to enhance your profile visibility and attractiveness.




• Communications: We may collect information from your communications with other users on our platform, including messages sent through our messaging system.




• Payment Information: If you choose to subscribe to premium services, we may collect payment information such as credit card details or other payment methods.




• Technical Information: This includes information about your device and internet connection, such as your IP address, browser type, operating system, and device identifiers.




• Usage Information: We collect information about how you interact with our platform, including your browsing activities, the pages you visit, and the features you use.




• Location Information: With your consent, we may collect precise geolocation data from your mobile device or browser to provide location-based services.




• Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance user experience, analyze trends, administer the website, track users’ movements around the site, and gather demographic information.

How Do We Use the Information That You Provide to Us?

At SanjogMate Matrimony, we use the information you provide to us in various ways to enhance our matchmaking services and improve user experience. Here’s how we may use your information:

• Matchmaking: We use your profile information, preferences, and criteria to match you with potential partners who meet your criteria and preferences.




• Communication: We use your contact information to communicate with you, including sending you notifications about matches, messages from other users, service updates, and promotional offers.




• Personalization: We personalize your experience by using your profile information and website data to provide tailored recommendations, content, and advertisements that may be of interest to you.




• Improvement of Services: We analyze the information provided to us to understand user preferences, trends, and behaviors. This helps us improve our services, optimize our website, and develop new features based on user needs.




• Customer Support: We use your information to provide customer support and respond to your inquiries, feedback, or complaints.




• Marketing and Promotions: With your consent where required, we may use your information to send you marketing communications, newsletters, and promotional offers about our services or third-party products and services that we think may interest you.
• Payment Processing: If you subscribe to premium services, we use your payment information to process payments and manage your subscription.




• Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, enforce our terms and conditions, and protect the rights, property, and safety of Mangal SanjogMate Matrimony, our users, and others.




• Research and Analytics: We conduct research and analysis to better understand user demographics, interests, and behavior patterns. This helps us improve our services and make informed business decisions.




• Aggregated Data: We may aggregate and anonymize your information to create statistical data that does not personally identify you. This aggregated data may be used for purposes such as industry analysis, demographic profiling, and marketing.

How Do We Protect Your Information?

At SanjogMate Matrimony, we implement robust measures to protect your personal information and maintain your privacy. Here’s how we safeguard your data:

• Data Security: We use industry-standard encryption technologies (such as SSL) to protect data transmitted between your device and our servers. This helps prevent unauthorized access, alteration, or disclosure of your information.




• Access Control: Access to your personal information is restricted to authorized personnel who need it to perform their job responsibilities. We regularly review access permissions and enhance controls as necessary.




• Data Minimization: We collect only the minimum amount of personal information necessary to provide our services effectively. We do not retain your information longer than required for the purposes outlined in our Privacy Policy.




• Third-Party Security: We carefully select and vet third-party service providers who may have access to your information. We ensure they adhere to high security standards and contractual obligations regarding data protection.




• Regular Audits and Monitoring: We conduct regular security audits and vulnerability assessments of our systems and infrastructure. This helps us identify and address potential security risks promptly.




• User Authentication: We employ strong user authentication mechanisms, such as passwords and multi-factor authentication, to ensure only authorized users can access their accounts.




• Training and Awareness: We provide regular training to our staff on data protection practices and the importance of safeguarding user information.




• Incident Response: In the event of a data breach or security incident, we have procedures in place to respond promptly, mitigate any potential impact, and notify affected users as required by law.




• Legal Compliance: We comply with applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and others relevant to our operations.




• User Education: We empower users with information and tools to help them protect their own privacy, such as providing options for account security settings and privacy preferences.

How Long Do We Keep Your Information?

At SanjogMate Matrimony, we adhere to principles of data minimization and retention, ensuring that we retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, as outlined in our Privacy Policy. Here’s an overview of how long we typically keep your information:

• Active Accounts: We retain your personal information as long as your account remains active and operational. This allows us to provide our matchmaking services effectively and maintain communication with you.




• Inactive Accounts: If your account becomes inactive (e.g., you no longer log in or use our services), we may retain your information for a limited period to comply with legal obligations, resolve disputes, enforce our agreements, and protect our rights.




• Legal Requirements: We may retain certain information as required by law, regulation, or legal process. This may include retaining information necessary for tax, accounting, compliance, or audit purposes.




• User Requests: Upon your request, we will delete or anonymize your personal information in accordance with our data retention policies and legal obligations. You can typically request deletion of your account or specific pieces of information by contacting our customer support team.




• Anonymized Data: We may retain and use anonymized or aggregated data that does not identify you personally for purposes such as analytics, research, and improving our services indefinitely.




• Backup and Security: Even after deletion, copies of your personal information may remain in our backup and archival systems for a limited period until they are overwritten or deleted in the normal course of operations.