Privacy Policy

Welcome to Mangal Sanjog Matrimony (referred to as “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services through our mobile application and website www.mangalsanjog.com (referred to as the “Platform”).

By using our services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please refrain from using our services.

1. Information We Collect

To provide matchmaking services, we collect the following types of information:

1.1 Personal Information

• Name, gender, date of birth
• Contact details (phone number)
• Religion, caste, nationality, and language
• Marital status and family details

1.2 Profile Information

• Educational background, occupation, and lifestyle details
• Partner preferences and expectations
• Interests and hobbies

1.3 Photos & Media

• Profile pictures and other images uploaded by users

1.4 Communication Data

• Messages only with admin support (Note: Direct communication between users is not permitted)

1.5 Payment Information

• If you subscribe to premium services, we collect payment details securely (processed through third-party payment providers)

1.6 Technical & Usage Data

• Device information (IP address, browser type, operating system)

1.7 Location Information

• With your consent, we may collect location data to enhance matchmaking results

2. How We Use Your Information

We use the collected information to:

• Provide personalized matchmaking services
• Manage your account and profile
• Improve our platform and services
• Provide customer support through admin communication only
• Ensure compliance with legal requirements

What We Do NOT Do:

❌ No direct user-to-user communication: Users can only interact through admin support
❌ No matchmaking notifications: Users will not receive automatic match notifications
❌ No dating features: This platform is strictly for matrimonial purposes, not casual dating

3. Data Security & Protection

We implement strong security measures to protect your data:
✔ Secure encryption (SSL) for data transmission  
✔ Restricted access to personal information
✔ Regular security audits and vulnerability checks
✔ Data minimization—collecting only necessary information

All user accounts require admin approval before activation to ensure authenticity and compliance with our platform policies.

4. User Rights & Control

You have the right to:
✔ Access, update, or delete your personal information
✔ Manage your profile visibility and preferences
✔ Request account deletion by contacting our support team

5. Child Safety & Age Restrictions

• Our services are strictly for individuals aged 21 and above.
• We do not create accounts for users under 21.
• If we discover a user under 21, we will immediately reject their registration and delete any submitted data.
• We do not knowingly collect or store data from minors.
• Parents/guardians can contact us for concerns regarding underage accounts.

6. Third-Party Sharing & Disclosure

We DO NOT sell or share your personal information with third parties for advertising purposes. However, we may share data with:

• Service providers for payment processing and security enhancements
• Legal authorities if required by law

All third parties comply with strict data protection regulations.

7. Data Retention

• Your data is retained as long as your account is active.
• Inactive accounts may be retained for a limited period for legal or compliance purposes.
• You can request account deletion at any time.

8. Compliance with Legal Regulations

We comply with global data protection laws, including:
✔ General Data Protection Regulation (GDPR)
✔ California Consumer Privacy Act (CCPA)
✔ Information Technology Act, 2000 (India)

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or platform announcements.

10. Jurisdiction for Legal Matters

    Any disputes or legal matters arising from or in connection with this Privacy Policy or your use of the Platform shall be subject to the exclusive jurisdiction of the courts located in Sirsa, Haryana, India. By using our services, you consent to the jurisdiction of these courts.

11. Contact Us

For any privacy-related questions or concerns, please contact us at:

📧 Email: mangalsanjog2024@gmail.com
📞 Phone: 90349 77433
🌐 Website: www.mangalsanjog.com